Contact Us

We’re currently receiving a high number of enquiries, and replies may take up to 3 working days. If you’ve already been in touch, please don’t send another message or contact us through a different channel, as this can create duplicate enquiries and delay our response. Thanks for your patience. We'll get back to you as soon as we can.

We’re also experiencing an issue with Click & Collect tracking updates. If you’re waiting for a Click & Collect order, please use the Evri website to check the latest updates on your parcel. We’re working to get this back to normal as soon as possible.

We’re here to help.

Have a question about your order or need help with delivery, returns or sizing?
Our FAQs are the quickest way to find the information you need.

Can’t find an answer? You can reach us on live chat or via our contact form.

Our team is available from 9am to 5pm, Monday to Friday. Outside of these hours, please use our contact form to get in touch, and we'll get back to you.

We aim to reply within 3 working days (excluding weekends and bank holidays). However, this may take a little longer during busy periods.